Shipping & Returns

All items are made to order just for you. All orders should ship within 1-4 business days however it may take a little longer depending on the time of year.

We have tried to make our delivery costs as friendly as possible. Shipping costs £6/$7/€7 worldwide, or free when you purchase two or more prints.

We are a small independent business, mostly operating as a single person business. We aren’t Amazon. Of course we still aim to get all orders made and shipped asap, but please keep in mind our timeframes when ordering.

Returns

Due to the custom nature of our products, we don’t typically accept returns. If you’re not happy with your order please let us know within 14 days of receipt of the parcel.

For non-custom products, we accept returns within 14 days of receipt of the parcel, please email hello@thepaperbureau.com to start the return process.

Faults/Misprints

Sometimes these things happen, a small misprint may slip past our quality control or your postman may not be as careful as we are with your print. Either way we’re here to help!

To allow us to assist you, please email hello@thepaperbureau.com with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible.